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1. #Verizon email apache tomcat error message how to#
2. #Verizon email apache tomcat error message install#
3. #Verizon email apache tomcat error message software#

This procedure describes how to import an SSL certificate in PFX format into Web Help Desk on Windows Server and Linux deployments using the Porteclé application included with Web Help Desk. Porteclé is a third-party open-source utility that provides a graphical user interface for administering the keystore on the Windows or Linux platforms. The SSL certificate is installed on the Web Help Desk server.

#Verizon email apache tomcat error message install#

#Verizon email apache tomcat error message software#

Download the SSL certificate from the third-party software website.After you unzip the file, upload the P12 or PFX certificate into Web Help Desk.

Import an SSL certificate in CER formatĭownload the SSL certificate file in CER format from the certificate provider. HSTS is an Internet Engineering Task Force (IETF) standards track protocol and is specified in RFC 6797. The web policy is enabled automatically after you import an SSL certificate from a trusted Certificate Authority (CA). ProductĬreates a secure connection to the Apache Tomcat web and application server.Ĭreates a secure connection to the Exchange server used to retrieve incoming Web Help Desk ticket emails sent from clients.Ĭreates a secure connection to an external PostgreSQL database.īeginning in Web Help Desk 12.7.4, the application supports HTTP Strict Transport Security (HSTS). This web policy forces a secure HTTPS connection with Transport Layer Security (TLS) between a supported web browser and the Web Help Desk server. The following table lists some third-party applications used with Web Help Desk that require an SSL certificate. Click Edit Alias to add an alias to the key pair. Some resources (such as a web server) require a key pair and a specific alias name to create a secure connection. In the following example, the Apache Tomcat SSL certificate is installed in the keystore. You can upload and delete these certificates as required. These certificates provide a secure connection between a resource and the Web Help Desk Administrator Console. The Certificates in the Keystore panel at Setup > General > Certificates list the SSL certificates currently in the keystore and defined in the. If you have your private key and certificate bundled in this format, you can import it directly into Porteclé. PKCS#12 files typically use the p12 or PFX extension. The PKCS#12 standard specifies a keystore format used for transferring private keys and certificates. Public-Key Cryptography Standards (PKCS) #12 certificate.Certificate from a Certificate Authority (CA).

Web Help Desk supports the following SSL certificates: These certificates create a secure connection between Web Help Desk and an external resource. Each Apple device requires a supported Apple iOS and the Web Help Desk Mobile application, which you can download from the Apple App Store. When enabled, the device receives Short Message Service (SMS) text messages each time a customer ticket is created or updated. You can also store the certificates in a separate Public-Key Cryptography Standards #12 (PKCS12) KeyStore, or Java KeyStore (JKS) that you create in Server Options.ĪPNS certificates enable Web Help Desk to send notifications to an Apple device running Web Help Desk Mobile and a supported Apple iOS. Web Help Desk stores the certificates in the Java keystore located at: The digital signature indicates which CA verified the authenticity of the server. The certificate contains a public key used for encryption and a digital signature from a Certification Authority (CA). When your web browser submits an HTTPS request to Web Help Desk, the SSL protocol requires the application to respond with a certificate to verify the authenticity of the server. Use Certificates to manage SSL and Apple Push Notification Services (APNS) certificates.